that it is an effective way of managing change. Whilst diet was mentioned by White British families (including discussions around the importance of healthy eating and cutting down on junk food South Asian families more often spoke of altering their childs diet in an attempt to control symptoms; all South Asian families alluded. Reaction from others South Asian families discussed the types of reactions they received when they had informed family members or others within their community about their childs asthma. Suggestions for service improvements In this study, both White British and South Asian families expressed feelings of dissatisfaction with elements of the healthcare system. The next step is to evaluate the generated alternatives vis-a-vis the stated criteria. In Gerd Jüttemann Hans Thomae (Eds.
THE DIFFERENCES IN THE FOUR GOSPELS
Feeling and Thinking
The seven building blocks to better decisions. However, in these cases, families had addressed the potential problem by seeking access to HCPs (especially General Practitioners (GPs) who spoke the same language as they used. A small number of nodes were added that were not present in the South Asian families data. In addition, a method such as observation allows the researcher to observe people within natural settingsparticularly those in public places. Most researchers focus on the need to create alternatives over the entire range of acceptable options as identified in the previous phase (Schnelle, 1967). A number of South Asian families reported being unable to communicate directly in English which greatly hindered expression of preferences. Others include conversation analysis, discourse analysis, thematic analysis, and even historical analysis. In groups where the members do not know one another in advance, phases of strangeness with, of orientation to, adaptation to, and familiarity with the group as well as conformity and the discussion drying up are gone through. Care must be taken to provide these individuals with sufficient training so that their personal experiences validate the process. 4 However, it is important to notice that computers can only aid in some parts of analysis; computer software do not code data or replace the conceptual processes.